Horseback Riding Maras Moray

Deposits

A non-refundable deposit (varies depending on tour) is payable from the Client to Huaynas Expeditions when reserving any Product. If the reservation is made 7 days or fewer before departure, full payment is required at the time of booking. Depending on the original booking method, the client should send the non-refundable deposit to Huaynas Expeditions or the authorized Agent through whom they made their reservation.

Tour Briefing

A pre-tour briefing is given to you, ideally two days before the start of the trek. This is comprehensive information on the tour schedule, required gear, altitude, weather, etc. Questions and concerns will be clarified so that you fully comprehend the tour schedule.

Acclimatization

It is strongly suggested to be progressively acclimatized; thus, you should arrive in Cusco 2 days previous to trek departure. Altitude sickness causes you a headache, stomache, hands tingling, etc. There is certain medicine you may take to avoid altitude sickness, for instance acetazalomide; moreover, it is helpful to have coca tea; and hot liquids to not become dehydrated. You must descend as the ultimate emergency if you develop serious altitude sickness.

Pick Up of Guests

If your hotel is located in the Historical Center of Cusco, Huaynas Expeditions will pick you up there. Although your guide will schedule the pickup time during the briefing, please be aware that the pickup time could change by up to 20 minutes due to traffic.

Cusco is an ancient city, and there are lots of winding cobblestone streets there. It may be challenging to move luggage to some hotels and Airbnbs because they are situated on car-free streets or long, including inclines. Booking lodging with adequate access is something we strongly advise.

Duffel Bag or Canvas Case

You’ll be given a canvas case or duffel bag during your briefing. Our horses will transport them, and the horsemen will hand them to you as you arrive at each camp. They are 60 x 24 x 22 centimetres (23.6 x 9.45 x 8.66 in).

Each duffel bag can only contain a maximum of 7 kilogrammes (15.4 lb), which includes the weight of your clothing, sleeping bag, and other personal belongings.

Strikes and Demonstrations

Strikes and demonstrations are frequent in Peru, which may stop some of our tours. Roads can be stopped, and train tracks can be taken over. However, we will attempt to keep your vacation as initially planned, even if it means leaving the night before the scheduled date. Under these conditions, trips may potentially be cancelled. In case of changes or cancellations, our operations department will manage everything with you. Your safety is our priority, and our decisions will be taken to protect it.

Group Tours

Because group trips are made up of various persons, physical states and ages may differ. You acknowledge that some persons may be faster or slower than you if you choose to participate in a group trip. As a result, everyone on the road may proceed at their own speed.

It is conceivable that a group may want to change the itinerary; however, after discussing with all participants, the guide will determine if such changes are allowed.

Travel Insurance

We highly advise you to buy comprehensive travel insurance before departing. A comprehensive travel insurance coverage that covers everything from high-altitude treks to unforeseen trip adjustments is a must-have travel gear. Please remember that your standard medical insurance plan will not cover some possibilities in your own country. We suggest searching for a plan that covers the following coverage:

• Adventure trips and any specific activity you will be undertaking on your journey (such as a high-altitude trek);
• Recovery of your non-refundable booking deposit in the event of trip cancellation due to illness or accidental injury;
• National or international emergency evacuation;
• Patriation of remains in the event of death;
• Other medical expenses related to injury, illness or death.

While we try to be understanding when situations arise, the fact is that Trip Changes and Trip Cancellation incur penalties.

Passport

To book the below things in your name, we require a photo of your passport’s bio page (Peruvian Government Requirement). Please keep in mind that each traveler must be aware of the re-entry laws for their place of residence/citizenship. Some nations require a passport valid for 6 months beyond the travel date. Please confirm that your passport is current and meets your country’s and residency standards. We can purchase your flights with an expired passport, but we will require a copy of the current passport as soon as you receive it in order to update your tickets.

Visa’s

Most countries are permitted to obtain a visa at the point of arrival. Only a few nations require visas to be obtained in advance. Please remember that each tourist is responsible for determining whether or not a visa is required before admission. Please remember that tourist visas are usually valid for 90 days or less and require proof of return travel.

Lost Objects

Please be aware of where you leave your belongings, and remember to take everything with you once you leave our transportation, tents, or restaurants. You are solely responsible for your items throughout the trip.

Ethical, Sustainable, Eco-friendly

Our objective is to provide great treks, tours, and adventure experiences while adhering to environmental, sustainable, ethical, and socially conscious travel practices. We make every effort throughout our excursions to avoid negative affects and enhance benefits to the local people and natural ecosystems we visit. We pay fair, livable rates to ensure that we employ and retain the best guides and support workers. We follow worldwide sustainable tourism criteria and have continuous community projects and charity activities that benefit four or more local Andean villages.

Excellence

We take pleasure in offering five-star service before, during, and after your vacation. Huaynas Expeditions is committed to providing exceptional customer service and adventure experiences.

Quality

When walking over tough mountain terrain at high altitudes in unpredictable weather, it is critical to have the best equipment possible. We supply Mountain Hardwear 4-season tents (3 seasons for Inca Trail because of warmer weather), extra thick mattress mats, dry bags for your overnight gear, and other amenities to ensure a safe and enjoyable trek.

Personalized

Any hike or tour can be tailored to your travel, fitness, financial, and time constraints. Do you need a journey or tour for a business or work event, a charity organization, or any significant occasion? Get in touch; we can handle everything!

Leave No Trace

As it should be, our journeys leave nothing but smiles and footprints.

Reduce Reuse Recycle

We care about the environment, which is why we reduce, reuse, and recycle. Our equipment is reusable (no paper or plastic plates/cups/utensils), we buy locally and avoid paper/plastic packaging, and we recycle anything we can. This is not the norm in Peru, but we intend to make it so one day soon!

Passionate

All of our staff are enthusiastic about their jobs. Who wouldn’t want to work in an office surrounded by gorgeous mountains and endless vistas? We are happy to provide our guides and employees with the highest rates in the industry.